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What is MYL CLOUD TELEPHONY?

Grow your business now with MYL CLOUD TELEPHONY.

MYL Cloud Telephony is your personal reception hosted virtually in cloud telephony environment. With Cloud Telephony service you get a personal telephone number where your customers can call 24x7. Customers calling to your number are greeted with a message customized specially for you and can select extension set by you to speak with concerned person, leave a voicemail or send a sms to you!

Our Services

Our powerfull services for your business

Call Forwarding

Automatically route calls in three classic modes.

Personalized IVR

The evolution of better customer experience.

Unified Management

Intelligently take over call mechanisms to smart handle your business phone system.

Multi-Level IVR

Delivering high-end support for round-the-clock customer happiness.

Outbound Dialer

Create and manage tasks the hassle-free way.

Call Logs

Receive call updates to improve agents performance.

Real-time Analytics

View dynamic analysis to generate valuable reports.

SMS Alert

Delivering a personal, thank you message to all of your customers.

Sticky Agent

Ensure quick, personalized customer experience.

Welcome Greeting

Create powerful first impressions on-the-go.

Call Recording

Auto-record every call on user consent for training purpose or future reference.

Click-to-Call

Enjoy quick, uninterrupted conversations with prospects.

CRM Included

Convert your lead easily with our CRM.

Multi-Agent Access

Advanced data protection for your business, even in your brief absence.

Blacklisting

Filter callers via blacklisting to ensure your campaigns reach the right target audience.

Notifications

Create a customer-centric culture with quick updates on calls and voicemails.

MYL Cloud Telephony is the Phone Service for your Business:

BIG COMPANY IMAGE

Perception is Reality

NEVER MISS A BUSINESS LEAD

Every Call is Important

CUSTOMER
SATISFACTION

Every customer satisfied

24*7 VIRTUAL ASSISTANT

Business is On The Go

CHANGE OFFICE NOT PHONE

Phone Number For Life

Just Few of Our Powerful Features...

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Welcome Message and
Multiple Extensions

Greet your caller with a professionally recorded Welcome Message and then multiple department selection options. Multiple departments give a big company image, even if you have a smaller office.

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Call Details in Call
Management Software

Get real time call details of all the calls. Manage all your prospect, lead and client data at a single place and improve your business with various analytical reports. Call duration, call time, call recordings, follow-ups, lead management everything is managed in this great online CRM.

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Call Forwarding

Connect multiple location, department, employees with a single number. Set forwarding numbers and engage your work force in the most efficient manner. Don't allow to waste even a single business lead by creating multiple call backup. If one employee is busy the call will automatically connect to next and next employee. Even if no on picks up the call you still have all the details in CRM.

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SMS / Email Alerts

Notify your agents with sms/email alerts. Also send call received/thank you sms to your clients.

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Blacklist / Whitelist

MYL allows you to block the numbers from which you do not want to receive the calls from. Phone will immediately drop the calls as they are received, shielding your team from getting Nuisance calls, preventing distractions and thus improving productivity.

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Non Office Hour Support

Set voice prompt for non office hours and holidays to effectively communicate your client and let them know that you will call back during official hours.

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API Support

We allow your existing CRM to use our cloud telephony platform. We can send real time call details in the form of easy and platform independent API function calls.

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Report

Get instant report through web interface or on email to get details of your number and agent reporting.

Pricing

 
MISS CALLER

Call Terminates. Notification by Text & Voice SMS.

Rs. 1000/Month
VIRTUAL CALLER

Welcome Message Department Selection & Call Forwarding.

Rs. 1750/Month
iCaller

On premises Inbound/Outbound Call Center Solution.

Contact for Pricing
Outbound
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Outbound Dialer
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Inbound
Data Location
Cloud
Cloud
Premise
Incoming Call Recording
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Outoing Call Recording
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IVR & Auto Attendant
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Web CRM
SMS/Email Alerts
Demo Number
0172-520-1801
0172-520-1803
  1. One time setup fee Rs. 2500, Rs 1000 Discount on 6 Months Billing and Rs. 1500 Discount on 1 Year Billing.
  2. In case of Miss Caller, 500 Text SMS/Month would be free and after that 30 Paisa/Text SMS will be charged.
  3. Default 5 User are free. Rs. 50/user/month will be extra charged for extra users.
  4. Service Tax extra as applicable.
  5. Minimum billing period is 3 Months.
  6. Toll Free Number Charges Extra
  1. For First Channel One time setup fee Rs. 2500, Rs 1000 Discount on 6 Months Billing and Rs. 1500 Discount on 1 Year Billing and for each additional channel Rs. 500 additional setup will be charged.
  2. One month of call recording will be provided in case of virtual caller.
  3. In case of Virtual Caller, sms can be availed at 30 paisa/sms.
  4. Default 5 User are free. Rs. 50/user/month will be extra charged for extra users.
  5. Service Tax extra as applicable.
  6. Minimum billing period is 3 Months.
  7. Toll Free Number Charges, Incoming Call Charges and Call Forwarding Charges Extra. Contact us for more details.
  1. Rs. 10,000 one time setup will be charged for installation & initial training.
  2. PRI Card, Server, Client Machines, IP Phones/Head Phones and networking will be provided by client.
  3. PRI is required to run this solution and will cost as per PRI monthly plan opted.
  4. Software setup and monthly maintenance will be taken care buy connect.
 

Contact Us Today

WE ARE AVAILABLE TO GIVE YOU WORLD'S BEST SERVICE.

Send us a Message


OFFICE
  • #8-9 Greater Kailash Colony, Near JCT Tyrock, G T ROAD, Phagwara 144401 Punjab India
  • support@myl.co.in
  • 1800-137-7700